Terms of Service Agreement

The following Terms of Service Agreement (“Agreement”) is an agreement between the Tower Lakes Improvement Association (“TLIA,” “we,” “us,” or “our”) and you (“your,” or “user”) that governs your use of the products, and Website provided by or offered through TLIA (“Website”). This Agreement is designed to be as clear as possible, but feel free to get in touch with our support team should you have any questions or suggestions.

1. Agreement – Using TLIA’s Website in any way shall constitute your agreement to this Terms of Service Agreement. This Agreement represents the entire agreement between you and us and supersedes any other agreements or communications between you and us. This Agreement is valid for an indefinite term. Should you have a TLIA account, this Agreement will remain in full force regardless of whether you are actively accessing the Website. Some Website content may be offered through third parties; in which case, your use of said Website content may also entail an agreement to their terms of service.

2. Accounts – You do not need to have a TLIA account to view the TLIA.org Website, however, to view some Website content or to use it, an account is required. To create an account, you must have a valid email address and you’ll need to be 18 years of age or older. The information you provide while creating or updating your account must be accurate. While we employ a number of security techniques on our end, the security of your email address and password (“Login Credentials”) lies solely with you. You agree to not hold TLIA or any of its agents and volunteers responsible for any unauthorized access of your account. At our sole discretion, your account is subject to removal / deactivation / suspension / etc. at any time, without prior notice, and without refund if a payment was made under the TLIA Recreational Family Pass Program (RFPP).

3. Personal Information – TLIA may collect information while you are using this site, including, but not limited to, when you sign up for an account with TLIA. Our use of such information is explained in our Privacy Policy.

4. Restricted Uses – You are free to use our Website for Tower Lakes community-related purposes, with certain restrictions. By using our Website, you agree not to use our Website to:
   • Engage in illegal activities.
   • Upload, distribute, or display content that is abusive, obscene, threatening, or illegal in any way.
   • Upload, distribute, or display adult content including, but not limited to, pornography.
   • Upload, distribute, or display content that is political, or religious in any way.
   • Upload, distribute, or display content that infringes on any copyright, patent, trademark, or intellectual property.You understand that the above list is not exhaustive, and that other activities or uses of our Website may be deemed prohibited by TLIA. We maintain a zero-tolerance policy toward these restrictions; any infringement of these restrictions will lead to immediate action by TLIA including but not limited to deletion of your account, content, files, etc. and blocking current or future access to our Website.

5. Committee Designated Representatives – Each TLIA Committee using our Website designates at least one representative who has expanded responsibilities, as described in this Agreement. The responsibilities may include overseeing billing, moderating content, and more. Whoever the current designated representatives are at a given time have the exclusive authority to manage the Website through the Communications Committee. The Committee may also designate representatives who have limited expanded responsibilities, such as just overseeing billing. Our Website makes it clear when a user is given these responsibilities. If you are designated a representative for your Committee, you agree to fulfill these expanded responsibilities as described in this Agreement.
6. Copyright Infringements – By uploading, distributing, or displaying information, files, data, etc. of any kind, you agree that the content is your property or that you have the proper authority to use such content, and that the content is not infringing on any copyrights, patents, trademarks, trade secrets, or intellectual property of any sort. If you have a concern about a copyright infringement on the TLIA.org Website, please contact TLIA immediately.

   If a member is a repeat infringer of copyrighted material, we reserve the right to terminate all Website access provided to the member at any time.

   For take down notices, please contact our designated agent:
   Email:

7. Domains – Domains under the management of TLIA are owned by TLIA to which the domain is assigned. In the context of domains managed by TLIA, “owned” refers to the assigned TLIA exclusive right to use the domain name with its TLIA Website and the exclusive right for a designated representative of TLIA to transfer management of the domain to another registrar. If a domain name expires, the domain will be no longer be assigned to any Website and all rights to the use and transfer of the domain will be revoked.
8. Administration Transfer/Removal Policy – Occasionally situations arise where administrative privileges need to be transferred from one person to another, or an administrator/manager needs to have their privileges removed. If a person without sufficient administrative privileges to complete this action themselves makes this request for a valid reason, TLIA will first attempt to contact the user in question for approval or denial of the request using the email address currently on file with that user’s account. If no response is received after a reasonable amount of time, TLIA will make a second attempt to contact the user. If a response is still not received after a reasonable amount of time, administration will be transferred or removed as requested.

   What constitutes a “valid reason” and a “reasonable amount of time” will be at the sole discretion of TLIA. Reasons deemed valid are typically factual reasons such as the administrator has moved out of the community or has passed away. TLIA will not engage in mediation of, arbitration of, or otherwise settlement of disputes within a community over administration.

9. Technical Difficulties – TLIA will make every reasonable effort to keep the Website running free of error. However, you may still run into bugs, downtime, unexpected behavior, etc. In this event, you agree to not hold TLIA liable for these issues, or any consequences of these issues.

   While we have multiple layers of redundancy and backup, loss of data can occur. In the event of this, you agree to hold TLIA harmless for any loss of information or any damages incurred.

10. Content Monitoring – TLIA reserves the right to monitor and/or moderate any content uploaded, distributed, or displayed via our Website. This includes, but is not limited to, monitoring content for inappropriate usage and editing/removing any content at any time and without notice. In addition, the community’s designated representatives agree to regularly monitor information added by their site’s members. We ask that they remove any offensive, abusive, inappropriate, or otherwise unacceptable content from member submitted portions of their sites.
11. Intellectual Property – TLIA’s Website is for residents (in good standing) unless specifically noted in a communication from TLIA. You agree and understand that TLIA owns and retains all copyrights to content that is produced by TLIA, unless otherwise stated, including, but not limited to, files, source code, designs, and images. TLIA agrees that all content added to the Website by a user, remains the property of the respective user (i.e.: photos, stories, artwork).
12. e-Newsletter Service – An automated e-Newsletter is available to eligible residents. This service allows you to receive a monthly e-Newsletter to the email address on the account. There is no extra fee. Although very rare, you agree not to hold TLIA liable in the event that you do not receive your e-Newsletter.
13. Suggestions and Feedback – By sending suggestions, feedback, ideas, or other information to us, you are waiving all rights you have to such information and indicating that it is entirely your intellectual property. Such information immediately becomes the exclusive property of TLIA and we are not entitled to provide compensation for any information given to us. TLIA is permitted to use the information without restriction and no form or guarantee of confidentiality will be provided.
14. Publicity – You agree that TLIA is allowed to identify residents and use their name and or photo, or otherwise refer to them on the TLIA.org Website, in electronic media, or in print for non-marketing or reference purposes.
15. Third Party Sites – During your use of our Website, you may be linked to third party Websites and or apps (such as but not limited to Google Docs). You agree that TLIA has no control over such Websites or apps, and that your use of those websites or apps is subject to the terms and conditions, privacy policies, etc. of those websites. You also agree that you will not hold TLIA liable for content on those websites or apps.
16. DISCLAIMER OF WARRANTY – YOU AGREE THAT YOUR USE OF THIS WEBSITE AND ITS WEBSITE ARE SOLELY AT YOUR OWN RISK. THIS WEBSITE AND ITS WEBSITE ARE PROVIDED “AS IS” WITHOUT ANY EXPRESSED OR IMPLIED WARRANTIES. TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, WARRANTIES INCLUDING, BUT NOT LIMITED TO, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY DISCLAIMED. IN NO EVENT SHALL TLIA BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFIT, LOSS OF DATA, OR INTERRUPTION OF BUSINESS, HOWEVER CAUSED OR ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE. TLIA MAKES NO WARRANTIES OR REPRESENTATIONS THAT OUR WEBSITE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, THAT OUR Website WILL BE ACCESSIBLE AT ALL TIMES, THAT OUR WEBSITE WILL BE SECURE, UNINTERRUPTED, MALWARE-FREE, FREE-FROM-INACCURACIES, OR ERROR-FREE, OR THAT WE WILL CORRECT ANY BUGS OR UNEXPECTED BEHAVIOR.
17. LIMITATION OF LIABILITY – TLIA, ITS COMMITTEES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, AND DIRECTORS SHALL NOT BE HELD LIABLE FOR ANY LOSS OF DATA, LOSS OF ACCESS, LOSS OF PROFITS, DAMAGES, LIABILITIES, EXPENSES, OR OTHER CONSEQUENCES RESULTING FROM ANYONE’S USE OF OUR WEBSITE. IN NO WAY SHALL TLIA BE HELD LIABLE FOR ANY UNAUTHORIZED ACCESS TO OUR SERVERS, DATABASES, CONTENT, OR OTHER INFORMATION STORED BY OUR WEBSITE. SPECIFICALLY, YOU AGREE TO NOT HOLD TLIA LIABLE FOR ANY WEBSITE CONTENT UPLOADED, DISTRIBUTED, OR OTHERWISE DISPLAYED BY ONE OF OUR USERS, WHETHER ILLEGAL, OFFENSIVE, DEFAMATORY, ABUSIVE, OR HARMFUL. YOU ACKNOWLEDGE THAT TLIA DOES NOT PRESCREEN, APPROVE, OR OTHERWISE REVIEW CONTENT BEFORE IT IS UPLOADED, DISTRIBUTED, OR DISPLAYED USING OUR Website. YOU FURTHER ACKNOWLEDGE THAT TLIA IS NOT OBLIGATED TO REVIEW OR REMOVE CONTENT THAT HAS BEEN OR IS UPLOADED, DISTRIBUTED, OR DISPLAYED USING OUR WEBSITE. YOU ALSO AGREE TO NOT HOLD TLIA LIABLE FOR EVENTS OUTSIDE ITS REASONABLE CONTROL, INCLUDING, BUT NOT LIMITED TO, INTERNET FAILURES, TECHNOLOGY FAILURES, NATURAL DISASTERS, TERRORISM, WAR, COURT ORDERS, GOVERNMENT ACTIONS, TRIBUNALS, OR ACTS OF GOD. YOU AGREE TO NOT HOLD TLIA LIABLE FOR THE ACTIONS OR NON-PERFORMANCE OF THIRD PARTIES USED BY, LINKED TO, OR OTHERWISE MENTIONED BY TLIA.
18. Time Limitation – You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of our Website must be filed within one year after such claim or cause of action arose or be forever barred.
19. Severability of Terms – If any portion of this Agreement is found to be unenforceable by a court of competent jurisdiction, the remaining portions of this Agreement shall remain in full force and effect.
20. Changes to the Terms of Service – TLIA may revise or change the Terms of Service at any time and without notice. When posted to the TLIA.org Website, the changes will be considered effective. Your continued use of our Website after any changes are made will be considered acceptance of those changes.
21. Miscellaneous – The headings of this Agreement are for convenience only, and do not affect this Agreement or its interpretation. You are not allowed to transfer any rights or obligations in this agreement without written consent. If we do not enforce any provision of this Agreement, it will not be considered a waiver of such provision. This Agreement is governed by the laws of the State of Illinois, exclusive of any Illinois choice of law principle that would require the application of the law of a different jurisdiction, and the laws of the United States of America, as applicable.